Case Studies: Turning Employees into Cyber Defenders with TSC’s HRM

TSC believe that employees are the first and most critical line of defence against cyber threats. That’s why our Human Risk Management (HRM) platform is designed to transform security awareness into measurable, lasting behavioural change.

With proven success across industries, our platform has helped businesses reduce high-risk security behaviours by 90%, boost phishing reporting by up to 92%, and drive training completion rates to an industry-leading 99%. But don’t just take our word for it—see how our customised, data-driven approach has delivered real-world impact for global organisations.

Proven Success: Real Client Results

EU-Based Insurer: Slashing Cyber Insurance Payouts

✅ 89% reduction in cyber insurance payouts
✅ Cyber insurance claims dropped from 1,644 to 180 per year
✅ A consolidated security platform strengthened client policies and minimised breaches

"Since integrating [TSC’s HRM platform], we've seen a dramatic 89% reduction in cyber insurance payouts. This isn't merely a financial win; it’s a testament to our commitment to security and the trust of our clients."

Teknosa: Stopping Social Engineering in Its Tracks

✅ 178% increase in reporting of fake calls
✅ 80% reduction in vishing risk score within 3 months
✅ Avoided $439,250 in potential annual losses

"Threat actors were impersonating C-level executives to steal sensitive data. TSC’s Vishing Simulator helped our employees identify and report these calls, drastically reducing our risk."

International Hotel Chain: Combating SMS Phishing (Smishing)

✅ 87% improvement in identifying and reporting smishing attacks
✅ Prevented $1.285M in potential losses annually
✅ $239,940 saved in incident response costs

"TSC’s Smishing Simulator revolutionised our cybersecurity strategy, boosting threat awareness across all locations and streamlining incident reporting."

US-Based Retailer: Securing QR Codes (Quishing) Across 6,000 Stores

✅ 91% improvement in detecting QR phishing threats
✅ $1.89M in potential losses prevented annually
✅ Training success rate surged from 57% to 94%

"QR code phishing was an emerging threat for our retail operations. Partnering with TSC strengthened our defences and safeguarded both our customers and brand integrity."

Telecom Provider: Beating Callback Phishing Scams

✅ 93% improvement in identifying callback phishing
✅ Vishing risk score dropped from 79% to 7%
✅ Saved $17,900 annually in incident response costs

"TSC’s Callback Phishing Simulator didn’t just protect our business—it set a new gold standard for internet safety within our company."

Why TSC?

• Bespoke, customisable training: Tailored to your organisation's unique security needs
  Measurable results: Actionable data to track risk reduction and behaviour change
  Engaging simulations & eLearning: Real-world scenarios to reinforce learning
  Proven impact: Trusted by global enterprises to strengthen security culture

Cyber threats are evolving ... is your workforce ready? Empower your employees to become security champions with TSC’s Human Risk Management Platform.